Diana M. Luan

PhD, MS, MPA, RN

Department of Primary Appointment:
School of Medicine
Preventive Medicine and Biostatistics
Title
Scientific Director, HSRP
Location: Uniformed Services University of the Health Sciences, Bethesda, MD
Research Interests:
Health Services Research
Quality Improvement and Program Evaluation
Office Phone

Education

Ph.D. (2006) Evaluative Clinical Sciences – Major: Quality Improvement/Healthcare Outcomes
Dartmouth College, Hanover, NH
M.S. (1998) Evaluative Clinical Sciences
Dartmouth College, Hanover, NH
A.A. (1996) Nursing
Santa Barbara City College, Santa Barbara, CA
M.P.A. (1985) Public Administration
University of Southern California, Los Angeles, CA
B.S. (1982) Architecture
University of Southern California, Los Angeles, CA
B.A. (1977) Biology
University of California, Santa Barbara, CA

Biography

Dr. Diana Luan is an experienced research and program development manager with a background both with the Department of Defense (DoD), Military Health System (MHS) and with the Department of Veterans Affairs (VA). Her research domains center on policy for improving healthcare delivery systems, healthcare quality measurement, innovation and quality and safety improvement. In addition, she has developed programs that train and educate military medical personnel in quality improvement, public and population health, and management and leadership.
Dr. Luan was selected to provide the scientific leadership for the Health Services Research program, a cooperative agreement between the Henry M. Jackson Foundation for the Advancement of Military Medicine and the Uniformed Services University. She currently is expanding the research capabilities for the Uniformed Serviced University, enabling access to the Military Data Repository, and establishing partnership agreements with multiple centers and universities to conduct research that supports the improvement of the MHS which is one of the largest healthcare systems in the US. Research will focus on three lines of effort: the global burden of disease to improve force readiness, value in care that includes quality, safety and cost, and implementation and program evaluation. Dr. Luan utilizes partnerships with the VA and interdisciplinary groups to expand current research capabilities and expose military researchers to emerging methods for applicability for the MHS, as it initiates and adapts to new policies and standards for access and quality, changing demographics, operational demands and the challenges of modernizing the electronic health record.
Dr. Luan is highly experienced in the management and facilitation of interdisciplinary teams. She has utilized these skills to drive teams toward change and innovation in the VA and DoD. Her clinical background as a nurse facilitates her ability to understand and communicate with multi-disciplinary improvement teams; finding the common language important to driving change. She has analyzed patient safety data to determine system failures and the need for culture change and was instrumental in the development of the patient safety culture survey that was rolled-out across the VA and was later further developed and disseminated across the DoD in multiple waves. Dr. Luan facilitated the interpretation of the patient safety culture survey and supported facility leadership in making improvements.
Global health, disaster response and preparedness have also been an interest of Dr. Luan where she participated in the development of DoD policy for global health engagements, shaping the doctrine, organization, training, materiel, leadership, education, and policies that guide military engagements with partner nations. She engaged military leadership in improving their understanding of partner nation needs though a systems-based approach to assessment and interaction for capacity building. From 2010 through 2016, she was actively engaged in shaping DoD policy, education and training. She developed the competencies that shaped training and education for Global Health Education, prepared military personnel to serve as health advisors in Afghanistan and trained military medical planners in the key competencies for improved partner engagements.

Career Highlights: Positions, Projects, Deployements, Awards and Additional Publications

Scientific Director, Henry M Jackson Foundation for the Advancement of Military Health for Uniformed Services University of Health Sciences, Health Services Research Program, Bethesda, MD, Scientific Director (3/21/2016-Present), Full time employment

Senior Research Fellow, Henry M Jackson Foundation for the Advancement of Military Health, Intergovernmental Personnel Act to National Defense University (NDU), Center for Technology and National Security Policy (CTNSP), Fort Lesley McNair, DC (3/21/2014 – 3/17/2017)

Subject Matter Expert – Academic Curriculum Manager, Henry M Jackson Foundation for the Advancement of Military Health for Uniformed Services University of the Health Science (USU) Center for Disaster and Humanitarian Assistance Medicine, Rockville, MD (11/1/2009 – 1/19/2010)

Subject Matter Expert for Strategic Management, General Dynamics Information Technology, Navy Bureau of Medicine and Surgery (BUMED), Silver Spring, MD (11/1/2009 – 1/19/2010)

Program Manager, Henry M Jackson Foundation for the Advancement of Military Health for Department of Defense (DOD), Center for Education and Research in Patient Safety (CERPS), Bethesda, MD (07/25/2005 – 09/20/2009)

Healthcare Research Specialist, Veteran Affairs (VA), National Center for Patient Safety Field Office, White River Junction, VT (08/2002 – 02/2005)

Representative Bibliography

Ivanoff, CS., Yaneva, K., Luan, DM., Andonov, B., Kumar, RR., Agnihotry, A., Ivanoff, AE., Emmanouil, D., Volpato, LE., Koneski, F., Muratovska, I., Al-Shehri, HA., Al-Taweel, SM., Daly, M., (2016). ” A global probe into dental student perceptions about philanthropy, global dentistry and international student exchanges.” International Dental Journal. Volume 18, Number 10, 2016 October, pp. 12260.

Quinnan, G., Sharp, T., Anderson, J., Waller, S., Gallardo, S., Luan, D., Fonseco, J., (2010). Development of Expanded Public Health Curriculum for Master of Public Health Degree in Humanitarian Assistance, Disaster Response, and Global Health and a Proposal for Master of Science in Global Health Degree Program at USU. Technical Report Regarding Interagency Agreement #OFRD‐USU9‐11‐2009 USU.

Mills P., Neily J., Luan D., Osborne A., Howard K., (2006). “Actions and Implementation strategies to reduce suicidal events in the Veterans Health Administration.” Joint Commission Journal on Quality & Patient Safety. Volume 32, Number 3, 2006 March, pp. 130-41, [Journal Article. Research Support, U.S. Gov't, Non-P.H.S.]

Mills, D., Neily, J., Luan, D., Stalhandske, E., Weeks, W., (2005). “Using Aggregate Root Cause Analysis to Reduce Falls and Related Injuries.” Joint Commission Journal on Quality and Patient Safety; Volume 31, Number 1, 2005 January, pp. 21-31(11).